Frequently Asked Questions
Find answers to common questions about our products and services
Are your products suitable for sensitive skin?
Yes, most of our products are formulated with hypoallergenic ingredients. However, we recommend checking the full ingredient list or performing a patch test before full application.
Do you test your products on animals?
Absolutely not. Bodycare is committed to cruelty-free practices and we do not test any of our finished products or ingredients on animals.
What is the shelf life of your skincare items?
Typically, our products have a shelf life of 12-24 months. Please refer to the 'period after opening' (PAO) symbol on the packaging for specific guidance.
Are your containers recyclable?
Sustainability is a priority for us. 90% of our packaging is made from recyclable glass or BPA-free plastic. Please check your local recycling guidelines.
Can I use multiple discount codes on one order?
Our system allows for one promotional code per transaction. Discounts cannot be combined with other ongoing offers or subscription savings.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.